WhatSales Ltd, Phoenix House, 2 Huddersfield Road SK15 2QA Stalybridge. United Kingdom All contacts: hello@whatsales.io
We are committed to protecting your privacy and data, we never share your data and we never transfer your data nationally or internationally. As we are a 3rd Party Aggregator and collect data from your selling sources we are required to connect to your marketplaces / platforms and sources – but never store your credentials, can or have the ability to make direct personal changes.
Information & Data collected is permission based, our objective is to assist our users with profitability calculations, trends and metrics to enable a high level of user experience.
We Respect The Privacy Of Our Users And Every Person Who Visits Our Sites www.WhatSales. Here, WhatSales Ltd (“Company”, “We”, “Us”, Or “Our”). We Are Committed To Protecting Your Personal Information And Your Right To Privacy. If You Have Any Questions Or Concerns About Our Policy Or Our Practices With Regards To Your Personal Information, Please Contact Us At hello@whatsales.io
When You Visit Our Website www.whatsales.io (“Site”, And Use Our Services, You Trust Us With Your Personal Information. We Take Your Privacy Very Seriously. In This Privacy Notice, We Describe Our Privacy Policy. We Seek To Explain To You In The Clearest Way Possible What Information We Collect, How We Use It And What Rights You Have In Relation To It. We Hope You Take Some Time To Read Through It Carefully, As It Is Important. If There Are Any Terms In This Privacy Policy That You Do Not Agree With, Please Discontinue The Use Of Our Site And Our Services. This Privacy Policy Applies To All Information Collected Through Our Website, And/Or Any Related Services, Sales, Marketing Or Events (We Refer To Them Collectively In This Privacy Policy As The “Site“).
Whatsales is a business analytics software that connects all your marketplaces, websites and ad sources into one unique platform and app. We are a technology service provider and we provide a sales monitoring facility/software for the online e-commerce service.
Our aim, to help you sell better. If you have clarity with all your numbers and know your true profitability and where it comes from – and what drives it, you’ll sell more – and earn more. Our office is in United Kingdom. We adhere to British governing laws.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the site or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the site, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials: We do not collect passwords, password hints, and similar security information used for authentication and account access.
Payment data. We use a third party payment provider – therefore we do NOT collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
We automatically collect certain information when you visit, use or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your ip address, browser and device characteristics, operating system, language preferences, referring urls, device name, country, location, information about how and when you use our site and other technical information.
If you access our site with your mobile device, we may automatically collect device information (such as your mobile device id, model and manufacturer), operating system, version information and ip address. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. you can find out more about this in our Cookie policy.
We May Obtain Information About You From Other Sources, Such As Public Databases, Joint Marketing Partners, Social Media Platforms (Such As Facebook), As Well As From Other Third Parties.
We Use Your Personal Information For These Purposes In Reliance On Our Legitimate Business Interests (“Business Purposes”), In Order To Enter Into Or Perform A Contract With You (“Contractual”), With Your Consent (“Consent”), And/Or For Compliance With Our Legal Obligations (“Legal Reasons”). We Indicate The Specific Processing Grounds We Rely On Next To Each Purpose Listed Below.
To send administrative information to you for related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. [For more information, see our Cookie policy.
Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Site.
To protect our Site for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
To enable user-to-user communications with your consent. We may use your information in order to enable user-to-user communications with each user’s consent.
To enforce our terms, conditions and policies for our business purposes and as legally required.
To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
Never publicly, however in the instances below – and on advising you, we will only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
With your Consent. We may disclose your personal information for any other purpose with your consent, and / or also with your consent use your basic information for testimonial purposes.
Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie policy.
The Site may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of your account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at hello@whatsales.io
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your preferences. OR, contacting us using the contact information provided below;
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, email us at hello@whatsales.io
No Refunds. If you wish, you can cancel your subscription but no refund will be applicable on the cancellation/termination of subscription, however you can still use the applicable paid service until the end of its terms you paid for. Moreover, if we terminate or suspend your account for your breach of the website terms then you will receive no refund or exchange for any unused subscription or payment of any paid service.
However, in a determination to accomplish customer satisfaction, if there is an issue, you can contact us for refund or any other issues through our email hello@whatsales.io
Our refund policies are simple. You can claim refund by: Call us at our customer care number +44 7874 674287 or; Send us an email at hello@whatsales.io
In case of any order is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and https://WhatSales will not be liable to pay any refund to you in all such cases.
Credit / Debit Card – Your refund will go back to the same card you purchased on. Stripe – This will be debited into your Stripe account straight away.
The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.
For further information on Data, Privacy, Data Handling or on any element as noted above please do not hesitate to contact us on hello@whatsales.io